Shipping Policy
Thank you for shopping with us! We are committed to delivering your orders safely and on time.
1. Order Processing
- Orders are processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You may receive an order confirmation after placing your order and a shipping confirmation once your order has been dispatched.
2. Delivery Time
For orders within Pakistan, delivery usually takes approximately 3–7 business days after dispatch.
Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
We may offer free shipping on selected products or promotional orders.
4. Cash on Delivery
Cash on Delivery (COD) may be available for eligible locations and products. If you select COD, payment will be collected by the courier when your order is delivered.
5. Order Tracking
Once your order has been shipped, we may provide you with tracking information where available. You can use the tracking information to check the status of your shipment.
6. Incorrect Address
Please make sure your shipping address, phone number, and other contact details are correct before placing your order.
We are not responsible for delays or failed deliveries caused by an incorrect or incomplete address provided by the customer.
7. Delayed or Lost Orders
While we work with reliable courier services, unexpected delays can sometimes occur.
If your order is significantly delayed or appears to be lost, please contact our customer support team so we can assist you.
8. Damaged Packages
If your package arrives damaged, please contact us as soon as possible and provide photographs or videos of the package and product. We will review the issue and help resolve it according to our return/refund policy.
9. Contact Us
If you have any questions about your order or our shipping policy, please contact us through the contact information provided on our website.
Thank you for shopping with us!